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From: domainremoved <JimLewis_at_>
Date: Wed, 3 Feb 2016 19:59:35 -0500

Honorable Mayor Cline and City Council Members:
Would the City consider providing an OMBUDSMAN for the benefit of the
entire city?
So often a citizen hasn't a clue on who to go to with a problem. One is
lost in the sea of multiple departments, being passed from place to place, in
hopes that you finally reach a sympathetic ear.
Many cities, counties, states and businesses offer this service. An
ombudsman first and foremost LISTENS. They know the system. Oftentimes they will
go to bat for you, become an advocate for you, in short, help as a champion
 to get things done.
For those knowledgeable enough to know their way around city hall, and the
time to pursue their concern, the process may be ok. On the other hand,
many folks are new to town, have busy schedules and are new to the process.
Yes, the website helps. Yes, one can email individual staff members. Yes,
one can, and often does, write a Letter to the Editor.
An ombudsman can do so much more. One, its a human being (not an electronic
 site out there in cyberland). A live, interested, compassionate ombudsman
can make a difference and serve as a viable, low-tech and beneficial
service - for your consideration.
Received on Wed Feb 03 2016 - 17:03:41 PST

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