The CCIN Email log is now back online. After the server crash (last week) we
had experienced a localized issue over the weekend with our hosting
firewall. The secondary firewall issue would have prevented external
viewing of the ccin email log website. This problem has been resolved and
the site should be now be viewable from the internet
 
-Tech Support
 
http://ccin.menlopark.org:81/ <http://ccin.menlopark.org:81/>
http://ccin.menlopark.org:/ <http://ccin.menlopark.org:/>
 
Thank you for bringing this to my attention
 

Help Desk Ticket #2826 has been completed.

Summary: MPCC email log not working
Date completed: 2/20/2007
Priority: ASAP
Problem Category: Web Site
Problem Type: CCIN Email Log

                
End user:
Phone:
Department:
Office:
Email Address:
  _____

DESCRIPTION:

Dear MP webmaster,

You may already know this, but the link to the MP City Council email log is
not working.

I'm trying to connect via the link on the main City Council page
(http://www.menlopark.org/council/city_council.html), which has a link to
http:://ccin.menlopark.org:81/

But when I click this link, I eventually get a "server stopped responding"
message.

This has been down for some time now. Do you know when it will be working
again? This is an important way for citizens to follow communications to
Councilmembers.

Thank you,

 
HISTORY LOG:
¤ 2/20/2007 2:50:24 PM: - %Complete changed to 100%, Current Work: 1 hour;
Total Work changed to 1 hour, Status changed to Completed, Due Date changed
to 2/20/2007, Start Date changed to 2/20/2007, Problem Category changed to
Web Site (was blank), Problem Type changed to CCIN Email Log
 
¤ 2/20/2007 2:48:11 PM:
 
-Tech Support

http://ccin.menlopark.org:81/
http://ccin.menlopark.org:/

 
The CCIN Email log is now back online. After the server crash (last week) we
had experienced a localized issue over the weekend with our hosting
firewall. The secondary firewall issue would have prevented external
viewing of the ccin email log website. This problem has been resolved and
the site should be now be viewable from the internet
 
-Tech Support
 
http://ccin.menlopark.org:81/ <http://ccin.menlopark.org:81/>
http://ccin.menlopark.org:/ <http://ccin.menlopark.org:/>
 
Thank you for bringing this to my attention

¤ 2/20/2007 11:26:05 AM: TICKET RECEIVED.

  _____
Received on Tue Feb 20 15:02:40 2007